Privacy Policy

The Lucky Bag Company

Last updated: 22/01/2026

The Lucky Bag Company (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

For the purposes of data protection law, the data controller is:

The Lucky Bag Company
Email: info@theluckybagcompany.com

2. Personal Data We Collect

We may collect and process the following personal data when you use our website or submit an enquiry:

  • Name

  • Business name

  • Email address

  • Telephone number

  • Any information provided within enquiry or contact forms

We also collect limited technical data through the use of cookies, including anonymised usage and device information.

3. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Legitimate interests – to respond to and manage trade enquiries

  • Consent – where you voluntarily submit your details via our contact forms

You may withdraw your consent at any time by contacting us.

4. How We Use Your Personal Data

Personal data collected through this website will be used only for the following purposes:

  • Responding to trade enquiries

  • Providing information about our products and services

  • Communicating with you in relation to your enquiry

We do not use personal data collected via this website for unsolicited marketing.

5. Data Sharing

We do not sell, rent or share your personal data with third parties for marketing purposes.
Your data may only be shared where necessary to operate our business or where required by law.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including responding to trade enquiries, or to comply with legal obligations.

7. Cookies

Our website uses cookies to improve functionality and user experience. Cookies may collect anonymised information such as pages visited and time spent on the site.

You can manage or disable cookies through your browser settings. Further details can be provided upon request.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request erasure of your personal data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details above.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.